Order Emails

After a customer places an order, information is sent via email to the store administrator and/or their customer. The information comes back only after an order is placed, and includes:

1. To the store administrator (reseller's client):

   1. Mals Order Confirmation: In Mals, select

      Cart Setup -> Email Settings -> Order notifications

      The client can choose what information he/she wants to see in the email they receive, which can include:

      • Prices and totals
      • The cart contents (what was ordered)
      • Billing address
      • Shipping address
      • A quick link to standard Admin (not Restricted Admin)
      • Your username
      • Column names beside the addresses (name, company, etc.)

   2. Site Builder Notices: In addition to the Mals email, the site builder system also sends an email to the administrator when:

      • A gift certificate is purchased (note: an email is *not* sent to the person who purchased the certificate. It is still up to the store administrator to send a gift certificate to the recipient.)
      • A gift certificate is redeemed
      • Items with inventory counts are purchased and inventory amounts are updated

2. To the store's customer:

   In Mals, select

   Cart Setup -> Email Settings -> Customer receipts

   An email is sent to the customer only if the 'Email a receipt to the customer' box is checked. You can send the customer the following information:

   • Prices and totals
   • The cart contents (what was ordered)
   • Billing address
   • Shipping address

   You can also specify a general message to appear before the cart details or after the cart details (this will be the same information for all customers).