Gift Certificates
Gift certificates are known as gift vouchers on Mals site. Gift certificates require work at Mals and storeadmin.
- Description
- How to create a gift certificate link in the store and use it
- How to manually create a gift certificate and use it
Description
On Mals site, under gift vouchers.
- Gift vouchers are only used once.
- 3 states: unissued, issued, redeemed
- Issued and redeemed vouchers are in the active list
- gift certificate is valid until customer uses it or you remove it from the list.
- When a gift cert is purchased, it is put into the Issue Vouchers list (i.e. it is in the unissued state).
Selling a gift voucher in the cart is done in much the same way as an ordinary product; using a Buy Now button made from an HTML form. The main difference is that it is automatically excluded from tax and shipping calculations and is treated as a payment "on account".
Once the cart identifies an order with a gift voucher it will automatically be listed in Admin on the Gift Vouchers tab > Issue vouchers page. Vouchers are not issued automatically, you should mark a voucher as issued when you are sure you have payment for it. It will then be given a fifteen character ID based on the date and can be used to make part payment on an order.
The cart does not send out gift vouchers, it only generates the code for you, it is up to you to arrange how you want to deliver it. Some users email them, others like to post a printed certificated. Some send them to the person paying for the certificate, others send them directly to the intended recipient.
To use a voucher the customer simply has to enter its ID in the gift voucher box in the cart.
The Active list in Admin shows all your vouchers which have been issued. Once a voucher has been redeemed, used, you can delete it from the list so it cannot be used again.
A gift voucher can also be entered manually on the Mals site. Once entered, it is immediately issued.
Info entered for gift voucher:
Recipient
Recipient's email address
Amount
Message
Creation and Usage
Step by step guidance on how to create a link on the store for purchase of a gift certificate and how the purchase process works.
Enable gift certificate usage
Login to your Mals account
Make sure under Vouchers > Issue Vouchers > Settings that the voucher entry box is checked. This enables a text box to appear during checkout so a customer can enter the gift certificate ID in it.
Create gift certificate purchase link
In the storeadmin:
1. Under Pages, activate gift certificates.
1. Under Site Extras, click on Gift Certificates.
2. Create up to 4 certificate amounts then update. This will create a link on your website to purchase gift certificates of the specified amount.
Purchase gift certificate
In the store:
Click on gift certificates link. Fill in information and purchase.
An email is sent to the store owner who has to activate the gift certificate.
The customer will have to wait until the gift certificate is activated before using it.
Activate gift certificate
Login to your Mals account
Click on Gift Vouchers tab.
Under the Issue gift vouchers heading click on Issue Now next to the voucher purchased. This activates the voucher for use.
Click on Active List and you will see the issued gift certificate with an ID. This ID needs to be mailed to the gift certificate purchaser so they can use it.
Use gift certificate
1. Customer makes purchase.
2. During checkout, enter in gift voucher in Gift Certificate field and click Apply. The new total will appear with the gift certificate discount applied.
3. Complete purchase.
Redeemed gift certificate
Login to Mals account
Under Gift Vouchers tab under Active list, the gift certificate will show up as Redeemed.
Manual Creation and Usage
Step by step guidance on how to manually create a gift certificate and how the purchase process works.
Enable gift certificate usage
Login to your Mals account
Make sure under Vouchers > Issue Vouchers > Settings that the voucher entry box is checked. This enables a text box to appear during checkout so a customer can enter the gift certificate ID in it.
Manually create a gift certificate
In your Mals account:
1. Under Vouchers > Issue vouchers > Issue a voucher manually , enter in certificate information and click 'Create new voucher'. This issues the gift certificate.
2. Send the gift certificate information to the recipient.
3. Click on Active List and you will see the issued gift certificate.
Use gift certificate
1. Recipient makes a purchase.
2. During checkout, enter in gift voucher in Gift Certificate field and click Apply. The new total will appear with the gift certificate discount applied.
3. Complete purchase.
Redeemed gift certificate
Login to Mals account
Under Gift Vouchers tab under Active list, the gift certificate will show up as Redeemed.
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